Quality as Management
Strategy
| Flexibility. The source of our
success |
|
If you consider the last 30 years in the
development of industrial hardware, one thing can be said with certainty:
Besides improved performance and product quality, the innovation cycles have
become ever shorter, the application of the products have become more and more
diverse, and the competition has toughened considerably. Since its establishment
in 1981, DSM Computer GmbH as a supplier of industrial Computer and SBC
Technology has been successful again and again in reacting with great
flexibility to the ever-changing conditions of the market. Whether individual,
tailor-made solutions or standardized product lines are required, DSM provides
high-quality computer technology for industrial applications in the fields of
Automation, Telecommunications and Measuring techniques.
| Excellence Forever!
|
|
DSM is committed to the quality assurance and
reliability of its products. The customers` needs and expectations concerning
product specifications and deliverability are the final authority for product
development and sales at DSM. This is one of the most important reasons for
success and why DSM has become one of the leading suppliers of industrial
hardware in Europe. DSM sees itself as a firm and steadfast partner, providing
support and stability for the customer in the changing conditions of the market
place. DSM is well-known in the market place for always being among the first in
technological advances and innovations. And in the new Millennium we will
continue to focus on the best quality, comprehensive services and long-term
customer relations.
| First Class Service and
Quality |
|
It has always been DSM`s primary objective to
improve not only product reliability but also the services offered. Quality has
become a significant factor of competition in the hotly contested industrial
market. Ever since it was set up, DSM has been highly committed to Quality
Assurance. DSM Computer GmbH has introduced a tested Quality Management System,
according to DIN EN ISO 9001.
"Quality as corporate philosophy" is a
permanently challenge and it includes the implementation of extensive quality
programs which has to be observed consistently. For many years, DSM Computer
GmbH has had a certified quality management system in accordance with the DIN EN
ISO 9001 norm. The quality of our products is decisively shaped right from the
development phase.
This is how we know that quality is not a matter of
chance, but rather the result of our creativity.
| The Team |
|
In the past years, DSM has not only consistently
invested in product development, but has also made sure that every staff member
of the company has a strong team spirit and deep awareness of the significance
of customer service. It is simply a fact that you as a customer of DSM will
always be treated obligingly and fairly.
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